WOW2030

We all know the world of work is changing; but how exactly and what can we really do about it?

I attended the third annual World of Work conference yesterday. Here are my notes:

  • People (esp GenZ) increasingly want their work to have a positive impact (not just £££)
  • At least initially, AI is being used to supplement (rather than replace) humans: ‘co-creation’:
    • a good day to carve marbleAI-generated fortune cookie sayings are entertaining “Today is a good day to carve marble”
    • Banana & bacon do go surprisingly well together in cupcakes (an AI-generated flavour combo) – but, for now, we still need a human baker to tweak quantities and produce
    • Therefore, the ability to work alongside the machines is key – perhaps leveraging their computational/combination power for idea generation and then filtering the results

“Remember, there’s always a human inside the machine” Be it human thinking/empathy factored into an algorithm or a real person within a company/system.

  • The social impact of this tech disruption is real but often not very visible e.g. subtle/slow shifts in gender/regional balance
  • Lily the selfie-taking robot doesn’t care if you are in the middle of your keynote – she will interrupt anyone – she has an important job to do – now smile for the camera :)
  • “Alexa, ask Dominos to feed me” works! Consumer tech is super excited about voice-first (think smart speakers/siri/Alexa etc.)
  • Neural networks are already producing eye-opening results. Try entering partial song lyrics into this gem and see what you get 

RECURRING THEME: why hasn’t productivity increased with this amazing tech (in our pockets)? My thought – we just haven’t got the hang of it yet – e.g. simply being more deliberate with how we use our time

  • Some countries are way ahead in their agile working practices e.g. Finland: https://www.bbc.com/worklife/article/20190807-why-finland-leads-the-world-in-flexible-work 
  • Work is generally shit. A CIPD survey of what retired folks missed most from work found “Nothing”
  • Smart organisations are spending regular time preparing for the future, acknowledging:
    • No-one really has a clue. Uncertainty is a new normal. We live in a VUCA world
    • Business survival depends on being prepared for the future, by being able to learn and respond to change.

The best way to predict the future is to to create it ~ Drucker

  • Create and share your visions. Like this video from JLL
  • Workplace diversity is now starting to be driven by commercial imperative (diverse people and thoughts > better ideas > better products and services; duh)
  • What if you left your workplace at the end of the day feeling better than when you arrived??
  • 5G rollout looks like a critical enabler for the IoT revolution – RF engineers will certainly be in high demand

So what does it all mean? 

One thing’s for sure: the people and organisations who force themselves to regularly gaze forward into the future are less likely to be asking “Who moved my cheese?” when the time comes.

Published by

RobTatman

Rob is a consultant, technologist, facilitator and outdoorsman. He lives with his wife in Henley-on-Thames.

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