It’s not about the document

What proportion of your working life do you spend working on documents? Reports, specs, plans, presentations, etc. The routine paraphernalia of knowledge workers. Paperwork.

It’s a trap. Isn’t it?

We become caught up in the trivialities of layout preferences, wrestling with MS Word settings, and distracted by inane presentation animations. And then there’s the dreaded group approval/sign-off process:

Can you change the font here please? I don’t like the grammar, a diagram, this detail, etc, etc…

We try to manage documents but they end up managing us.

Continue reading It’s not about the document