Email experiment

I reached a mini-milestone today. A simple setting change with a long history:

Like many, I’d turned off new email notifications years ago. No annoying “You have mail!” pop-ups, no sudden sounds, no nagging envelope icon, no barely-perceptible mouse cursor changes, no tiresome fade-in text, no irritating iOS badges, nada.

I was managing email on my terms.  Except I wasn’t…  Using my inbox as a to-do list integral to my workflow meant that I was susceptible to distractions when going in and out of the mail app.  Even though I was only checking to batch process new mail three times a day (morning, lunch, evening), www.rescuetime.com (free trial) revealed the truth of my app usage.

So I’m going to experiment with pulling emails manually only three times a day from now. Why not?  We’ll see…

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Update- 1st October:

Habit formed. This really works! With one adjustment:

Mac Mail users may also want to disable the nagging red count badge that lives in the doc via Mail Preferences: 

 

Spit it out

Ever find it difficult to strip down what you have to say to the bare minimum? I do. My list of draft blog posts has swelled to around 50. I need to get better at getting them out the door. While they are fresh in my mind. Minimal polishing. Idea> open wordpress> tap the keyboard> hit Publish.  Next.

The danger is that it takes time to refine down ideas:

I didn’t have time to write a short letter so i’ve written a long one instead. ~Mark Twain

So I’ve started using postcards to structure my thoughts (idea pinched from this Richard Kelly talk). The space limitation is a kind of old skool version of Twitter’s 140 characters and using a pen rather than keyboard feels good.

The creativity conundrum

Creative and creativity are loaded and misused terms.  If you had asked me six months ago what they meant I would have quoted Alice from Dilbert:

I’ve come a long way in my understanding since then. However, the science is still immature and a number of questions remain incompletely answered: Who has it? Can it be developed? How can organisations use it to innovate and compete? And what exactly does it mean? Continue reading The creativity conundrum

Confirmation Bias

Welcome to Part 2 in the series about cognitive biases. Critical thinking hats on…

  • Confirmation bias: the tendency to gather or interpret information that confirms our existing lines of thinking.

For example, I enjoy travelling and collect quotes and arguments for travelling (previous post) that ignore the anti-travelling view. (Is there one?!)  This is a blind spot for my critical thinking, albeit one that I recognise.

It’s easy to fall into the trap of cherry picking relevant information when time / resources are tight or when we have already settled on an answer.  However, we may regret discarding information in the future, particularly if our decisions are held up to scrutiny.

What can we do to minimise this bias?

One way is to deliberately seek out opposing views. Abraham Lincoln famously countered confirmation bias by forming his cabinet with those that publicly disagreed with him. Bold!

Creativity expert Roger Von Oech goes further and suggests we ask a fool to provide a different perspective and challenge our assumptions to stimulate our thinking.

BTW – If you are tempted into thinking this is all a bit fluffy then you may have succumbed to a confirmation bias about creativity experts; Von Oech has a Ph.D. from Stanford University and has provided creativity consulting to Apple, Disney, Sony and Intel. Continue reading Confirmation Bias

Biased? Me?!

Like most people, I like to think of myself as fairly rational. I’m not biased. Am I?

It turns out that there are lots of ways in which my thinking habits introduce bias into my decisions and judgements.  And yours.  I’m fascinated by these cognitive (aka thinking) biases and I’ve been keeping notes since discovering the concept on the Henley MBA. It’s both amazing and scary how they can distort our thinking.

Fortunately, I’ve found that learning about cognitive biases can help me recognise the common traps and so make better decisions.  In his book, A Whole New Mind, Dan Pink refers to this as equipoise: the ability to have the serenity to read the biases and failures in your own mind.

Continue reading Biased? Me?!

Why travel?

I neglected this blog while travelling largely because we didn’t have a laptop, a decision I regret as per this previous post. Wordpress.org does have an iOS app but typing on a small touch screen feels like I’m pecking away like a chicken.  The process of writing doesn’t have any flow for me using a smartphone.  Plus I like to see the words on a decent size page after I’ve finished.

Anyway, back in England now.  New year.  New intensions.

First, a post-rationalisation on why travelling is both enjoyable and useful [Full disclosure: I love travelling]: Continue reading Why travel?

My freelancing decision

Earlier this week I was reminded of my decision to leave the seeming safety of permanent employment. Over supper in Buenos Aires a friend was describing her decision to go freelance and it made me reflect on my own decision.

My moment came six years ago. I remember vividly the surprising feeling of immediate comfort with the decision. There were no nagging doubts or caveats. It just felt right.

So why are some important decisions so easy and uncomplicated while others result in analysis paralysis?

I´m reading Malcolm Gladwell´s “Blink” at the moment. He talks about “thin-slicing” whereby expert decision-makers reduce the number of inputs into a decision to just one or two critical variables. The thrust of the book is that spontaneous decisions, based on limited information can be better than carefully considered ones, which may include numerous unconscious biases.

For example, Gladwell cites one study that shows that the respect (in the form of tone of voice) that a doctor uses when talking with patients is a better predictor of medical malpractise incidence than the doctor´s training, credentials or actual skill.

A rational, structured analysis of the decision to go freelance would likely consider job security, career progression, day rates, expenses, personal situation, current and future demand for skill sets, mobility, etc, etc…

But my thin slice at the time was simple: would I experience, learn and grow more where I was or as a freelancer? Decision made.

Of course we need to balance intuition and analysis in decision-making but perhaps we should all take a bit more notice of our unconscious thinking at times?

Iʼd like my crayons back, please.

Everyone is born creative; everyone is given a box of crayons in kindergarten.

Then when you hit puberty they take the crayons away and replace them with books on algebra etc. Being suddenly hit years later with the creative bug is just a wee voice telling you, “Iʼd like my crayons back, please.”       

~ Hugh MacLeod.  HowToBeCreative

Continue reading Iʼd like my crayons back, please.

R&D: Rip off and Duplicate?

Our China visit in May challenged my ideas about what innovation really is.

Previously, I had lofty ideals of Edisoneque inventions. Men in white coats. Labs. Eureka moments. Products.

In China I learnt that innovation can be softer: an idea, a process, a business model. A variation rather than a big bang.

A Chinese company we visited with a Groupon business model even went so far as to to say that moving from one deal a day to multi-deals was an innovation for them.

This got me thinking. Who really innovates? I scurried back to my Henley MBA study guide on strategic innovation.

“innovation = invention + realisation of value”

So does Apple innovate? Is adding a touch-screen to an iPod innovation? What about if you then stick a smart phone inside? Or double the size and remove the phone?

Apple didn’t invent the components, these came from it’s suppliers. In fact, 26% of the component cost of the iPhone4 is supplied by Samsung (Economist graphic).

What Apple have done is take these individual inventions and configure them cleverly to realise value. $347 billion of value (Economist).  Invention + realisation of value = innovation.

The value creation machine doesn’t care what we call this. Evolution or revolution. Step change or incremental. We can get hung up on inventing game changers when applying an existing invention to a new context or business model would generate ample value.

I like this. As manufacturing is commoditized and IP rights difficult to defend the search for value must surely shift towards combining ideas / inventions / products / process in new ways.

I see an analogy with music; there are no new notes left to be invented but there are plenty of beautiful new unique combinations of notes still to come.